ECi News

ECi and Jump Technologies Announce Strategic Alliance

ECi will integrate JumpTrack™ with DDMS® software and offer JumpTrack directly to customers

Fort Worth, TX and Eagan, MN—15 December 2014  ECi Software Solutions, a leader in industry-specific information technology solutions, and Jump Technologies, Inc., an innovative provider of mobile inventory management, replenishment and proof-of-delivery solutions, today announced a strategic technology alliance to benefit office products dealers. Through this agreement, the ECi DDMS® business system and the JumpTech JumpTrack™ proof-of-delivery (POD) solutions will be integrated, helping drive savings for customers through improved fleet efficiency and the elimination of paper-based proof-of-delivery systems.

DDMS software offers a comprehensive feature set that provides a complete order-to-cash management solution. It supports office products dealers, helping efficiently manage their warehouses and streamline delivery processes, as well as automate core business functions like order entry, inventory, and accounting. With the integration of JumpTrack, real-time, relevant POD data will be enabled to flow between the systems. For example, manifest data will be pushed from DDMS to the JumpTrack cloud, while delivery information, including the date, time and receiver signature, will flow into DDMS.  Customer service agents will have delivery information at their fingertips in DDMS, while dealer customers also see the information on the dealer’s ECinteractive® e-commerce site.  POD information can also be printed on customer invoices.

JumpTrack uses currently deployed Android or IOS smartphones and tablets, minimizing training and helping drive adoption for delivery personnel. JumpTrack helps make a dealer’s fleet more efficient by organizing routes to drive fewer miles, and tracking drivers, deliveries and returns. As these solutions are integrated, this alliance will help reduce delivery costs and enhance the customer service experience.

“We have been using JumpTrack for more than a year and the program has become an important part of our day-to-day operations,” said Dan Crawford, Director of Operations for Chuckals Office Products. “With a five-truck delivery team, we are saving in excess of 20 man hours per week in manifest management, distribution and filing received signatures. And paper and toner are also saved since we no longer need to print manifests.  Our customers love that they can see who signed for deliveries and when in real time on our website.  This program is a win-win for us and our customers.”

“ECi and JumpTech have had a technology relationship for more than 14 years,” says John Freund, CEO of Jump Technologies. “I’ve watched our respective solutions grow in functionality throughout the years, offering more value to our customers.  As we extend our relationship, the JumpTrack product will help drive bottom line profits for DDMS dealers by decreasing their fleet and customer service costs.”

“ECi’s long-standing relationship with JumpTech reflects a mutual respect for each other’s valuable technology solutions,” said Andrew Morgan, president of ECi’s Office Products Division. “The JumpTech products and services are first class and I’m confident they’ll bring tremendous value to the ECi family of dealers.”

About ECI

ECI Software Solutions provides industry-specific business software solutions and services, focusing on cloud-based technologies. For 30+ years, ECI has served small to medium-sized manufacturing, wholesale/retail distribution, building and construction, and field service organizations. Privately held, ECI is headquartered in Fort Worth, Texas, USA, with offices throughout the U.S., Canada, Mexico, England, the Netherlands, and Australia. For information, email [email protected], visit or call (800) 959-3367. 

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About About Jump Technologies

JumpTech is the first provider of cloud-based inventory management, replenishment and proof-of-delivery solutions, which are easy to implement, adopt and manage, using mobile devices such as tablets and smart phones. Eliminating extensive investments in hardware, implementation time and training, solutions from JumpTech are guaranteed to deliver immediate return on investment. Easy-to-use interfaces and accurate, timely reports help drive compliance, reduce training, save hard dollars and reduce staff time. For more information about Jump Technologies and its products, visit or call (888) 373-7226. Follow the company on LinkedIn, Twitter @JumpTechNews and on Google+ at